Customer Advocacy Group

Family in the kitchen

A diverse cross-section of regional community representatives make up the membership of the newly-formed Customer Advocacy Group responsible for providing Essential Energy with insight and advice on electricity network issues.

This Group replaces the Rural Advisory Group (established in 1998) and the Customer Council. The Customer Advocacy Group (CAG) will continue in the tradition of these groups as a proactive forum for consultation, engagement and insight across Essential Energy’s customer base, on any matters relating to the supply of electricity and associated services. 

Membership of the Group represents domestic, industrial, commercial, rural and remote customers and primary producers as well as low-income households and Aboriginal and Torres Strait Islander people.

Find out more about the Customer Advocacy Group at Essential Engagement