Information and advice for managing electricity in your home
Information and advice for managing electricity in your workplace
Information for those that work on and around our network.
You can help protect sensitive electrical appliances by switching them off and unplugging them before a planned outage.
As a customer of Essential Energy, you should expect our employees and contractors to be honest and act with integrity. If you believe that an employee or contractor of Essential Energy has been, is being, or will be involved in corrupt or unethical behaviour, you may report the matter by phoning Essential Energy's Report Corruption line on 1800 808 322 or completing the online form below. Alternatively, if you have a complaint about Essential Energy’s customer service then please contact 13 23 91.Please note:
If your enquiry relates to wires down, sparks or fire, or other life threatening matters, then please call us urgently on the number below.