Operations and performance

We manage our network in a safe, reliable and affordable way to empower customers and communities. Our team’s contributions drive how we operate the network and deliver capital programs to boost its capacity.

2023-24 HIGHLIGHTS

  • 304,000power pole inspections
  • 38,000kilometres of powerlines inspected using drones
  • 237,000calls to our Customer Contact Centre, answered within 47 seconds (average)
  • 0Major Lost Time Injuries