Corporate Strategy
Our Corporate Strategy sets a clear direction for how we best contribute to the energy transition, navigating the rapidly changing environment while continuing to empower communities to share and use energy for a better tomorrow.
While safety, reliability and affordability remain our key customer commitments, we recognise the electricity system is evolving. As a distribution network provider, we have an important role to play in helping to lead the energy transition, enabling economic opportunities for regional and rural New South Wales (NSW). We are doing this by implementing our Corporate Strategy.
This year, we continued to refine our Strategy, with the Board and Executive Leadership Team (ELT) endorsing the addition of Pillar 5: Digital transition. This new pillar consolidates the delivery of our planned investments in technology, digital resiliency and cyber security as part of our approved 2024–29 Regulatory Proposal, and ensures alignment with the broader Corporate Strategy.
The Corporate Strategy contains five pillars:
- Pillar 1: Strengthen the core and enable the network – deliver new and improved business capabilities for the rapidly changing energy and technology industries, empowering our people with better network information and tools, to deliver for customers more effectively and safely.
- Pillar 2: Drive connections and load – building a dynamic network that supports customer flexibility, enabling more connections and driving network resilience.
- Pillar 3: Facilitate electric vehicle (EV) adoption – actively engaging and supporting customers as they switch to EVs.
- Pillar 4: Enable smart energy communities and new customer solutions – expanding our commercial activities, products and services to support rural and regional NSW through the energy transition.
- Pillar 5: Digital transition – digitally transform to meet the needs of the energy transition, empowering our people through new digital tools, secure systems and better information.