Company scorecard
The Company Scorecard includes performance against targets in the Essential Energy 2023–24 Final Statement of Corporate Intent, along with performance for other key metrics.
| AREA | MEASURE | TARGET | OUTCOME |
|---|---|---|---|
| Safety | Major Lost Time Injury Frequency Rates (MLTIFR) | 0.3 | 0.0 |
| Serious Claim Frequency Rate (SCFR) | ≤3.5 | 4.2 | |
| Total Recordable Injury Frequency Rate (TRIFR) | ≤13.5 | 14.0 | |
| High Potential Incident Frequency Rate (HPIFR) | Monitor Only | 4.1 | |
| People | Employee Culture Index | ≥3.80 | 3.98 |
| Corporate strategy | Pillar 1 – Average completed tasks per full time equivalent employee | ≥12.4 | 12.6 |
| Pillar 2a – Total network load and generation (GWh) | ≥17,153 | 17,784 | |
| Pillar 2b – Total network capacity (GVA) | ≤11 | 10.9 | |
| Pillar 3 – Number of public EV fast-chargers deployed on Essential Energy network | ≥200 | 288 | |
| Pillar 4 – Incremental revenue ($M) | ≥48 | 103.4 | |
| Customer experience | Customer Satisfaction Index | Monitor only | N/A1 |
| System Average Interruption Duration Index (SAIDI) (minutes) | ≤212 | 206 | |
| Regulatory | Material Reportable Regulatory Breaches | 0 | 1 |
| Financial | Return on Capital Employed (ROCE) | ≥3.1% | 2.7% |
| Operating Expenditure | ≤$958M | $985M | |
| Network Program Value Delivered | ≥100% | 100.4% |