For general enquiries, please use the form below. To report an outage or fault please head to the outage & faults section.

Outages & Faults

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Emergency

If your enquiry relates to wires down, sparks or fire, or other life threatening matters, then please call us urgently on the number below.

13 20 80

Electricity supply interruptions

13 20 80

General enquiries

13 23 91

Interpreter services

Translating and Interpreting Services (TIS)

13 14 50

Mail

Essential Energy

Po Box 5730

Port Macquarie NSW 2444

Media

Find the media contact for your area