Safety Advice for the Community 

Street with cars and streetlights

As a key part of the communities in which we operate, we are committed to ensuring the safety of all community members in any way we can.

We assist community groups, schools and individuals 'at risk' by providing:

  • Electrical safety advice.
  • Electrical awareness educational material – including brochures, fact sheets, warning stickers and interactive displays.

Stay away from fallen powerlines

  • Always stay at least eight metres away from a powerline on the ground, objects in contact with wires, or a low hanging powerline.
  • Do not touch the line or object in contact with it. Always assume it is live and report it to Essential Energy on 13 20 80 as soon as possible.
  • Also stay away from anything that may be in contact with the line, such as fences or trees, as they are conductors of electricity. Be aware that electricity can arc to surrounding objects and possibly you if you are too close. You can be seriously injured without actually touching the powerline.
  • Be aware that electricity infrastructure may be damaged as a result of strong winds and lightning during storms and motor vehicle accidents.
  • Potential indicators of damage include flickering or no power supply, fallen trees, smoke or steam, burnt areas on the ground, visual damage to electrical equipment including poles, cross arms, insulators and stay wires.
  • On rural properties, always be aware of potential electrical hazards when checking stock.
  • If you see damaged infrastructure or low hanging powerlines, report it immediately on 13 20 80 or use our online form.
Safety Fact Sheets and Information
Beware of Earth Grids
End of the Solar Bonus Scheme
Electricity safety for watercraft
Electricity safety while excavating
Checklist: Electrical safety while excavating
Electrical Shocks
Safety During Floods
Are you being SAFE?
Christmas Light Safety
Domestic Portable Generators
Electrical Fire Safety Tips
Safety in the Home and Workplace
Storm Safety Advice
Pesticide Notification Plan
Public Electrical Safety Awareness Plan (PESAP)
Living with electricity easements and infrastructure
CEOP8041 - Work near Essential Energy's underground assets


To find out more about community safety matters, call 13 23 91 and ask to speak to a member of the Public Safety team, or email