Energy efficiency for home
Heatwaves and Power Supply
Access to your property
Reading your own meters
Master Subtractive Metering Rectification
Solar and other Small Generators
Privately-owned power poles
Power of Choice
Energy efficiency for large business
Accreditation and Authorisation
De-energisation and Construction Work
High Load Permits and Escorts
Pay Your Bill
Meter Data Requests
Sale of Materials to ASPs
Services to Retailers
Tenders and Suppliers
High Load Permit
Outages & Faults
Outages & Faults
Making a Claim
Report Streetlight Faults
Report Power Outages
High Loads Safety
Christmas Lights Safety
Shocks and Tingles
Look Up And Live
Aerial Marker Program
Before You Dig
Electricity Safety Week
Safety Collateral Order Form
Request for Safety Advice
Emergencies 13 20 80
Choose the connection for you
Getting started with your connection
Overview of our application process for new and altered connections and links to our online portal for connection applications.
Essential Connections Portal
Submit and manage enquiries and applications for new and altered connections.
About the Essential Connections Portal
Find out more including how to register, get help and Basic Connections.
High Voltage (HV) connections and large embedded generators
Information about HV connection applications.
This page is to assist landowners who are planning to subdivide.
Information for those authorised to carry out contestable work in our network distribution area.
Documentation and information relevant to easements.
Small scale solar and other embedded generators
Connecting small scale solar and other generators to the network.
Connecting battery storage to the electricity network.
Network Information Portal
Searchable map of our network assets to help you plan connections applications and contestable works.
Connection offers and contracts
Based on your connection needs we have 5 types of connection offers.
Our pricing for network tariffs, ancillary network services and public lighting.