Submit a meter read

Use this form when you need to provide your own electricity meter reading, typically if you’ve received a request from your energy provider or if your scheduled meter read cannot be completed by a technician. Do not use this form if your meter is smart-enabled and automatically sends readings, or if you are reporting a fault or requesting a new connection. Submitting this form will trigger an update to your account based on the reading provided, which may adjust your next bill and usage records.

Your Details

Name / Business Name

Contact Name (If Business)

Position (If Business)

Street Address

Suburb

State *

Postcode

Phone

Email Address *

Preferred Method Of Contact *

Meter details

National Meter Identifier (NMI)

Meter number

Read date

Please attach any images of the meter below (Total file attachment size must not exceed 10MB. If you need to send larger files please call us on 132391 to make alternative arrangements)

Important – photo requirements
Clear photos of every meter at your premises are required to validate your self-read.
Each image must:
- Show the meter reading and meter number clearly
- Be legible and free from glare or obstruction
- Be taken on the same date as your submitted reading.

If photos are missing, unclear, or incomplete, your submission may be treated as substituted data, which may impact your billing accuracy.

Terms of Submission
By submitting this form, you agree that all information and any photographs you provide are true, correct and complete. You acknowledge that Essential Energy may rely on this information and any photographs to maintain and/or update your electricity account. To the extent permitted by law, you are responsible to Essential Energy for any loss it reasonably incurs resulting from any inaccuracy in the information or photographs you provide. Any personal information you provide will be used in relation to your electricity account and will be otherwise handled in accordance with our privacy policy.