Artificial Intelligence Q&A Tool Output Disclaimer

1. Scope and Limitations

1.1 This artificial intelligence Q&A tool ("AI Tool") generates outputs from information available on the Essential Energy website at the time of the interaction. 

1.2 Essential Energy does not warrant or guarantee the accuracy, completeness, currency, or reliability of any output generated by the AI Tool.

2. User Acknowledgment

2.1 Users acknowledge and accept that: 

(a) The AI Tool outputs should not be construed as professional advice;

(b) Information provided may be subject to change without notice;

(c) Users are responsible for independently verifying all AI Tool outputs.  

(d) Technical difficulties may affect the AI Tool's performance or accessibility. 

(e) Users must not enter personal or commercially sensitive information into the AI Tool.

3. Information Access and Delivery

3.1 The AI Tool may:

(f) Access and deliver information in electronic form;

(g) Provide information to allow users to access referenced content electronically;

(h) Generate responses that are readily accessible for subsequent reference. 

4. Essential Energy Rights 

4.1 Essential Energy reserves the right to:

(i) Modify, suspend, or discontinue the availability of the AI Tool without notice;

(j) Update or change the information sources available to the AI Tool;

(k) Address technical difficulties that may affect the AI Tool’s functionality. 

5. Exclusion of Liability

5.1 To the fullest extent permitted by law, Essential Energy shall not be liable for:

(a) Any direct, indirect, incidental, special, or consequential damages arising from the use of the AI Tool;

(b) Any decisions made based on the AI Tool's outputs;

(c) Any technical malfunctions or interruptions (malicious or otherwise) in the AI Tool’s service.