What we do

Orange by drone

At Essential Energy we look after the poles and wires that deliver electricity to 95 per cent of regional, rural and remote NSW and parts of southern Qld.

The electricity we deliver powers the homes, hospitals, schools, businesses and services that form your community.

We’re constantly:

  • on call 24/7 to fix power outages
  • maintaining the poles and wires to meet customers’ needs
  • looking at innovative and cost effective ways to provide our services

For power outages and network enquiries, we’ve got you covered.

Power outages 13 20 80
Network enquiries 13 23 91

For billing and new connections, contact your electricity retailer.

To find out how to receive SMS power outage notifications visit essentialenergy.com.au/sms

View a map of our network area