Reliable Power, Resilient Network

Stephen, Powerline Worker, Coffs Harbour

Power and people you can rely on, now and into the future

At Essential Energy we look after the poles and wires that deliver electricity to 95 per cent of New South Wales and parts of southern Queensland. Our people are central to making sure the electricity we deliver reliably powers the homes, hospitals, schools, businesses and services that form part of each community.

Our network is resilient and flexible to the changing energy needs of our communities. Through continual innovation and working closely with industry groups and organisations we can empower communities to share and use energy for a better tomorrow.

Get to know the local faces behind Essential Energy and hear their stories

Matt, SAPS Specialist, Bulahdelah.

A resilient and flexible network to satisfy your changing energy needs. 

Stephen, Powerline Worker, Coffs Harbour.

Keep the lights on, restore power quickly. 

Keiren, Branch Services Manager, Tamworth.

People you can trust.

Ian, Operations Manager, Culcairn.


Power you can rely on.

Electricity supply chain 

Our role in the energy supply chain

Our core business is operating and maintaining one of Australia’s largest electricity networks, across 95 per cent of NSW and parts of southern Queensland, including 183,612km of powerlines traversing 737,000 square kilometres of landmass. Serving more than 865,000 customers – homes, hospitals, schools, businesses and community services – Essential Energy is an economic enabler for regional, rural and remote communities.

Stay connected with planned power outage notifications

Being prepared for planned power outages can minimise disruption to your day and allow Life Support customers to make alternative arrangements in advance. To stay up to date with planned power outages and receive SMS notifications simply make sure your mobile number is registered with your electricity retailer.