By reporting broken or faulty streetlights you are helping us create and maintain a street lighting system that is reliable, energy efficient and safer for your community.

If you are aware of a damaged or non-operational streetlight in your area, we'd appreciate you letting us know by filling in the address at the top of the map below, selecting the relevant streetlight and following the steps to report the issue.

If reporting faulty night vision lights, please call 13 20 80 (24 hours / 7 days a week). This page is only for reporting faulty streetlights.

For reporting via a mobile phone we recommend downloading the NeatStreets app which is available for iPhone or iPad, Android, and Windows Phone.


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Normal Green icon representing working streetlight Faulty Red icon representing faulty streetlight Investigating Amber icon representing streetlight under investigation