Vocational Traineeships

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Applications now open

Our vocational traineeships provide opportunities for Aboriginal and Torres Strait Islander people to join the energy industry in a variety of roles.

A traineeship is a great way to kick start your career, with combined formal learning and on-the-job training, your journey will be supported by a great crew and professional training team. You will continue to grow and develop and have fantastic career pathway options and opportunities. Several are available for our 2024 program, commencing in late January 2024. These traineeships are a 12-month program and combine structured nationally recognised training with on-the-job experience.

Customer Contact Officer Traineeship

As a Customer Contact Officer Trainee, you will join the Customer Contact Centre team and learn how to provide Essential Energy’s customers with a positive customer experience. You will ensure everyday excellence in every interaction and that we continue to provide customers with safe and reliable power. You will gain experience with customer-centric teams who are passionate about our customers and the service that they provide.

Working alongside Customer Contact Centre agents, you will gain a Certificate III in Business and valuable skills through a combination of structured training from our Customer Contact Centre team, external training providers and on-the-job experience. You will have access to the latest training, ensuring your skills and knowledge are at the forefront of the industry. You will learn about interacting with customers, how to have a good eye for detail and how to use technology to do a great job every day.

Applications have closed for the 2024 Customer Contact Officer Traineeship.

Finance Operations Traineeship

As a Finance Trainee, you will join the Finance Operations Team, engaging in a variety of activities primarily across the Accounts Payable and Billing functions, to meet Essential Energy’s processing, analysis and improvement requirements. You will undertake transaction processing using best of use systems, process improvement activities, monitor business processes and investigate and resolve problems.

You will gain a Certificate III in Business and gain valuable skills through on-the-job training. In Accounts Payable you will learn the Procure to Pay processes, gain the ability to accurately process supplier invoices through to payment and support business areas through this process. In Billing, you will learn how to process all billing and related functions within business systems to allow for timely and accurate issue of customer accounts, ensuring compliance with relevant policies and procedures.

Applications have closed for the 2024 Finance Operations Traineeship.

Service Delivery Officer Traineeships

As a Service Delivery Officer, you will join the Service Delivery Team assisting to deliver administrative services within Network Service to assist in ensuring reliable and accurate information is available to facilitate the efficient operation of the division in achieving its business goals.

You will gain an Certificate III in Business Administration and gain valuable skills through on-the-job training. You will learn how to provide administrative services including accurate data entry and validation of data in an efficient manner, while ensuring compliance with privacy legislation and data confidentiality requirements.

Applications have closed for the 2024  Service Delivery Officer Traineeship.

How much will I earn as a Vocational Trainee?

Position Weekly Pay Rate Plus 16% Superannuation Total Weekly Remuneration*
Vocational Trainee - under 21 years $674.58 $107.93 $782.51
Vocational Trainee - 21 years and over $819.57 $131.13 $950.70

Note: Rate as of 1 July 2023, with yearly CPI changes in line with the relevant Enterprise Agreement.
*Allowances are paid in addition to this amount. All costs associated with travelling for training and work are paid for by Essential Energy.

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