The Energy Charter

Essential Energy is a signatory to the Energy Charter, a national industry-led collaboration supporting the energy sector towards a customer-focused future.

Energy Charter principles

In committing to the Energy Charter, Essential Energy agrees to:

  • embed customer-centric culture and conduct to create real improvements in price and service delivery through commitment to five customer-focused principles, and
  • active involvement in Energy Charter #BetterTogether Initiatives to create collective impact for Customers and Communities.

You can read about the #BetterTogether initiatives on the Energy Charters website.

Historical disclosures

Disclosure Statement 2024-25
Disclosure Statement 2023-24
Energy Charter disclosure statement accountability assessment 2023-24
Disclosure Statement 2022-23
Energy Charter Disclosure Statement accountability assessment 2022-23
Disclosure Statement 2021-22
Energy Charter Disclosure Statement accountability assessment 2021-22
Disclosure Statement 2020-21

Find out more

The Energy Charter