Regulatory Proposal 2019-24

Mother and daughter standing in front of house

Every five years, we submit a regulatory proposal to the Australian Energy Regulator (AER), which includes our proposed capital and operating plans and the funding needed to deliver them.

Our current five-year regulatory period ends on 30 June 2019 and our next regulatory period will be from 1 July 2019 through to 30 June 2024.

To assist us in shaping our spending plans that we put forward to the AER for the upcoming regulatory period, we are engaging with our stakeholders and customers to get their views on what will be important to them over the next 5 years.

Draft 2019-2024 Regulatory Proposal

Our Draft 2019-2024 Regulatory Proposal is now available for review. Visit to view the draft Proposal and provide feedback.

‘Your Network – Your Say’

So we can submit a proposal that best reflects the views of our customers and stakeholders, we invite you to share with us your opinions on the key issues facing our business.

Your opinions will give us a better understanding of how you see our existing spending and service levels and your thoughts on new and emerging technologies and opportunities. They will also give us further insights into how we can provide a safe, reliable and sustainable distribution network at the lowest cost possible to customers.

Importantly, your responses will help shape our proposed spending for the 2019-24 period.

Post: Manager Customer Service
Essential Energy
PO Box 5730
Port Macquarie NSW 2444
Phone: 13 23 91

What happens next?

Customer feedback on Essential Energy’s regulatory proposal closes 1 March 2018.

The AER will provide a draft determination on Essential Energy’s regulatory proposal, most likely in November 2018.

45 business days after the draft determination we will respond with a revised regulatory proposal that takes your feedback into account, as well as feedback from the AER.

Final plans and proposed charges will then be published in April 2019.

Customers and stakeholders can view all documentation on the AER website at